These General Terms and Conditions of Sale govern the purchase of products from Azienda Agricola Proglio Mario made remotely via the internet on the website noccioladellelanghe.it, owned by Azienda Agricola Proglio Mario, located in Diano d'Alba at Via San Sebastiano 7. Each purchase transaction will be regulated by the provisions of Legislative Decree 185/99, Legislative Decree 206/05; the information aimed at concluding the contract will be subject to Article 12 of Legislative Decree 70/03 and, concerning the protection of privacy, will be governed by the regulations of Legislative Decree 196/03.
CONCLUSION OF THE CONTRACT AND ACCEPTANCE OF THE GENERAL TERMS AND CONDITIONS OF SALE
The sales contracts for the products on the website noccioladellelanghe.it are considered concluded at the moment the order of purchase made by the customer is received by Azienda Agricola Proglio Mario and is accepted by it. Azienda Agricola Proglio Mario will promptly send the customer a receipt of the purchase order.
By sending their purchase order electronically, the customer declares to have read and accepted these general contract conditions and agrees to comply with them in their dealings with Azienda Agricola Proglio Mario.
PROCESSING OF PERSONAL DATA
In accordance with Article 13 of Legislative Decree 196/2003, Azienda Agricola Proglio Mario informs that the personal and tax data acquired verbally or otherwise in reference to the established commercial relationships, provided directly by the interested parties, or otherwise acquired in the course of the company’s activity, will be subject to processing in compliance with the aforementioned regulations, including the confidentiality obligations set forth therein.
In relation to the above, the rights referred to in Article 7 of Legislative Decree 196/2003 may be exercised.
CUSTOMER OBLIGATIONS
The Customer is required to carefully read these general terms and conditions of sale before submitting their purchase order. The submission of the purchase order implies complete knowledge and acceptance of them. Finally, the Customer is required, once the online purchase procedure is completed, to print and retain these general terms and conditions of sale, which have already been viewed and accepted during the contract conclusion phase.
ORDER DEFINITION
By sending the online order, the Customer submits a purchase proposal for the product(s) added to the cart. When the Customer places an online order for the products they have added to the cart, they agree to purchase them at the price and terms indicated in these General Terms and Conditions of Sale.
Azienda Agricola Proglio Mario will communicate the acceptance and confirmation of the order to the Customer.
In particular, Azienda Agricola Proglio Mario will not accept orders:
- if the material is not available in stock at the time of the order, and/or
- if the Customer cannot or does not want to pay using bank transfer, PayPal, or cash on delivery.
PURCHASE METHODS
The customer purchases the product, whose characteristics are illustrated online in the respective descriptive and technical sheets, at the price indicated there, plus the delivery charges specified on the website (any charges for cash on delivery are excluded).
Before submitting the purchase order, the unit cost of each chosen product, the total cost in case of purchasing multiple products, and the related delivery costs will be summarized.
Once the purchase order has been submitted, the customer will receive an email from Azienda Agricola Proglio Mario confirming receipt of the purchase order and containing information regarding the purchased products, a detailed indication of the price, delivery costs, applicable taxes, and payment methods.
PAYMENT
Payment can be made via Sastispay, credit card, or bank transfer. Azienda Agricola Proglio Mario will prepare and ship the order after receiving payment, if advance payment via bank transfer is chosen.
Azienda Agricola Proglio Mario provvederà alla preparazione ed alla spedizione dell’ordine dopo il ricevimento del pagamento, qualora venga scelto il pagamento anticipato tramite Bonifico Bancario.
DELIVERY OF PRODUCTS
The purchased goods, along with the receipt or accompanying invoice if requested, will be delivered by courier to the address specified by the Customer at the time of the online order. Any specific needs must be communicated by the customer to Azienda Agricola Proglio Mario.
An invoice will only be issued for amounts equal to or exceeding €100.00; in any case, it is advisable to make arrangements with Azienda Agricola Proglio Mario via email.
You will often find packaging that is reused or recycled, in order to reduce your costs while also giving a second life to usable packaging.
Azienda Agricola Proglio Mario guarantees delivery of the goods within 30 working days from the date of receipt of confirmation of the transaction.
In the case of non-delivery due to the recipient's absence at the address specified in the order, the courier will leave a notice and will attempt a second delivery; if the recipient is still absent, the goods will be returned to the sender (Azienda Agricola Proglio Mario).
COMPLIANCE WARRANTY AND DEFECTIVE PRODUCTS
The products purchased on the website noccioladellelanghe.it are subject to the regulations on the sale of consumer goods. The delivered products comply with the characteristics illustrated online in the respective descriptive and technical sheets.
Azienda Agricola Proglio Mario is responsible to the customer for any conformity defects existing at the time of delivery of the goods.
RIGHT OF WITHDRAWAL
The consumer has the right to exercise the right of withdrawal. In particular, the consumer has the right to withdraw from any contract concluded with Azienda Agricola Proglio Mario, without any penalty and without specifying the reason, within 14 days from the receipt of the goods.
The right of withdrawal is recognized to the consumer concerning any goods purchased on the website noccioladellelanghe.it.
METHODS FOR EXERCISING THE RIGHT OF WITHDRAWAL
The right of withdrawal is exercised through the procedure expressly described on the e-commerce website noccioladellelanghe.it in compliance with the requirements and obligations set forth by Legislative Decree 206/05.
EXPRESS TERMINATION CLAUSE
In the event of total or partial non-payment of the purchase price of the goods, Azienda Agricola Proglio Mario reserves the right to declare, pursuant to and for the effects of Article 1456 of the Civil Code, the present contract resolved by sending written communication to the customer’s email address.
COMPLAINTS
For any complaints or clarifications, the customer should contact +39.0173.69302 or the email address info@noccioladellelanghe.it. The customer will be contacted for clarifications within 5 working days from the request.
APPLICABLE LAW AND COMPETENT COURT
This contract is governed by Italian law. The exclusive jurisdiction for any legal action taken by the Buyer under this guarantee or any additional legal guarantees will be the Court of Asti. In the event of a victory by Azienda Agricola Proglio Mario in any legal action, the plaintiff must reimburse Azienda Agricola Proglio Mario for the expenses, including attorney's fees and litigation costs, incurred by Azienda Agricola Proglio Mario for its defense.